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Rockbox Round Cloud - Fresh 'n Rebel

Got questions?

ROCKBOX ROUND

FREQUENTLY ASKED QUESTIONS

Question:

Trouble connecting?

When turning the speaker on, it will try to reconnect to the last device for 30 seconds. If it can’t find it, it will go into pairing mode and you can connect a new device.

Question:

Connect a different device?

Disconnect your device to set the speaker back into pairing mode. It is then ready for a new connection.

Question:

Hearing a beep?

The battery is getting low. We’ll give you a warning when you have 20, 15 and 10 per cent capacity left.

Question:

The speaker turned off?

The battery was below 5 per cent. Charge the speaker to rock out again.

Question:

The speaker went to sleep?

You haven’t played anything in the last 30 minutes or forgot to turn your speaker off. Turn your speaker off and on again to keep playing music.

Question:

What do I need to do if I think that my product is faulty?

All Fresh ‘n Rebel products have been designed and manufactured to the highest quality standards. Of course, we want you to be 100% satisfied with your product. Therefore, if something does go wrong, you can make a claim under the standard 2-year shop warranty, which is valid from the day of purchase of the product in a shop or webshop.

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