Support › Rockbox Bold S
When turning the speaker on, it will try to reconnect to the last device for 30 seconds. If it can’t find it, it will go into pairing mode for 3 minutes and you can connect a new device. A soft reset can sometimes resolve your pairing issue, so please try to turn your speaker off and on again.
Your speaker will stay in pairing mode for 3 minutes only. Missed it? Press the Bluetooth button for 3 seconds.
Connect a different device?
Press the Bluetooth button to set the speaker back into pairing mode and connect a new device.
Hearing a beep?
The battery is getting low. We’ll give you a warning when you have 20, 15 and 10 percent capacity left.
Are you having issues pairing your Rockbox with your phone/tablet?
For iOS users:
Your iOS device remembers all the Bluetooth devices it’s been paired with, all will show up listen under; “My Devices” in the Bluetooth settings menu. You will see a small “i” listed behind the name of your device, look for the speaker, tap the “i” and select “forget this device”. You should now be able to pair the device again as described in the manual.
For Android users:
Your Android device remembers all the Bluetooth devices it’s been paired with, all will show up listed under; “Connections” in the Bluetooth settings menu. You will see a small “settings button” listed behind the name of your device, look for the speaker, tap the “settings button” and select “Unpair”. You should now be able to pair the device again as described in the manual.
My speaker is in demo mode, what to do?
When your speaker is in demo mode, two things can happen:
To get it out of demo mode, you need to follow these steps:
You will now hear a voice saying, ‘normal function’ and the speaker will work properly again.
The speaker turned off?
The battery was below 5 percent. Charge the speaker to rock out again..
The speaker went to sleep?
You haven’t played anything in the last 30 minutes or forgot to turn your speaker off? Turn your speaker off and on again to keep playing music.
Turn on the double fun mode?
Before you start, deactivate Bluetooth on your phone/laptop/tablet. Make sure both speakers are turned off.
1. Turn on the first speaker
You will find the on/off button at the side. Turn on the first speaker.
2. Turn on the second speaker
You will find the on/off button at the side. Turn on the second speaker.
3. Prepare the first speaker for pairing
Now you’ll need to setup the first speaker to pair with the second speaker. Press the Bluetooth button at the side once (short press).
4. Pairing the second speaker
Press the Bluetooth button on the second speaker twice (short presses), you will hear a “bleep” confirming that both speakers have been paired correctly.
5. Turn on the Bluetooth on your phone/laptop/tablet
Activate Bluetooth and select the speaker from the list of available devices. You’ll hear a beep when you’re connected.
What do I need to do if I think that my product is faulty?
All Fresh ‘n Rebel products have been designed and manufactured to the highest quality standards. Of course, we want you to be 100% satisfied with your product. Therefore, if something does go wrong, you can make a claim under the standard 2-year shop warranty, which is valid from the day of purchase of the product in a shop or webshop.
Is your question not included? We are here to help.
Please wait while you are redirected to the right page...