Support › Powerbank 12000 mAh 2019
Which port can I use to charge my device?
The Powerbank 12000 mAh has 2 ports: a USB-C port and a USB port. You can use the USB-C port to charge the Powerbank itself, but also to charge your smartphone, tablet, speaker, headphones or other mobile device. The USB port can also be used to charge a device. This means you can charge 2 devices at the same time.
Charge your charger while charging?
Yes it’s possible.
It’s getting hot in here!
To protect your device, the Powerbank will turn off when it gets too hot. We recommend to keep it out of the sun, away from heaters and other hot environments.
How do i know if my powerbank is fully charged?
The LEDs indicate the battery level while charging. When your Powerbank is fully charged, all LEDs stay on.
What do I need to do if I think that my product is faulty?
All Fresh ‘n Rebel products have been designed and manufactured to the highest quality standards. Of course, we want you to be 100% satisfied with your product. Therefore, if something does go wrong, you can make a claim under the standard 2-year shop warranty, which is valid from the day of purchase of the product in a shop or webshop.
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