Support › Powerbank 10000 mAh 2014
If my connected device is fully charged, does the Powerbank keep charging?
No, it doesn’t. The Powerbank recognizes when the device is fully charged and stops charging. This also means you always have the maximum amount of power left in the Powerbank.
Can I damage my Powerbank by overcharging it?
No, this is not possible. The Powerbank has multiple built-in protection mechanisms that protect it from overcharging or overheating.
Can I charge my Powerbank and charge another device with it at the same time?
No, for safety reasons it is not possible to charge another device while your Powerbank is being charged.
Can I charge my Apple iOS device with the Powerbank?
Yes, no problem. Simply use your existing lightning cable or 30-Pin cable to connect your iOS device to the Powerbank.
Can I use the included cable to charge my devices?
Yes, you can. The included cable is a standard USB to Micro-USB cable which is compatible with many other devices such as phones, cameras, tablets etc.
What do I need to do if I think that my product is faulty?
All Fresh ‘n Rebel products have been designed and manufactured to the highest quality standards. Of course, we want you to be 100% satisfied with your product. Therefore, if something does go wrong, you can make a claim under the standard 2-year shop warranty, which is valid from the day of purchase of the product in a shop or webshop.
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