Support › Duo Cable
If my connected device is fully charged, does the cable keep charging?
No, it doesn’t. The cable recognizes when the device is fully charged and goes into standby-mode. Its standby power consumption is at 0.5W.
When the cable is plugged into a USB port but has no device plugged in, will it consume power? What is the standby power consumption?
The cable will consume almost no power in this state. Its standby power consumption is at 0.5W.
What do I need to do if I think that my product is faulty?
All Fresh ‘n Rebel products have been designed and manufactured to the highest quality standards. Of course, we want you to be 100% satisfied with your product. Therefore, if something does go wrong, you can make a claim under the standard 2-year shop warranty, which is valid from the day of purchase of the product in a shop or webshop.
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