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FREQUENTLY ASKED QUESTIONS

Question:

How do I use the remote?

With 1 click, you play and pause a song. Moreover, when you are getting a call, 1 click will take the call and end it. With 2 clicks you go to the next song. 3 clicks will bring you to the previous song.

Question:

What is the length of the cable?

Caps Headphones come with a 50cm coiled, detachable cable.

Question:

I have sound problems or can’t turn my headphones off, what should I do?

Is the sound interfering or is the light blinking white and you can’t turn your headphones on or off? Then briefly connect the audio cable (aux) to the headphones to reset them. Does the light still blink? If so, drain the battery of your headphones completely and then fully charge it again. This should solve the problem.

Question:

Does the remote work with all Smartphones?

The remote works with all Smartphones that use the unprotected 3.5mm standard such as the iPhone, and models from HTC, Blackberry and many more.

Question:

What do I need to do if I think that my product is faulty?

All Fresh ‘n Rebel products have been designed and manufactured to the highest quality standards. Of course, we want you to be 100% satisfied with your product. Therefore, if something does go wrong, you can make a claim under the standard 2-year shop warranty, which is valid from the day of purchase of the product in a shop or webshop.

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